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Privacy Policy

Last Updated: 16.07.2025


Ouro Travel and Tours (operating as ourotrips.com) is committed to protecting your privacy and securing your personal information.


1. Information We Collect

  1. Personal: Name, DOB, passport, email, phone, address
  2. Travel Preferences: Destinations, activities, dates
  3. Technical: Browser, device, IP address
  4. Financial: Payment and billing details


2. How We Use It

  1. To confirm bookings and deliver services
  2. Communicate offers, updates, and confirmations
  3. Comply with legal obligations


3. Data Sharing

  1. Shared only with partners (airlines, hotels, etc.) to fulfill services
  2. We never sell or rent client data


4. Data Security

  1. SSL encryption, secure servers, and access control
  2. Limited internal access on a need-to-know basis


5. Your Rights

  1. Access or delete your data
  2. Opt-Out of marketing communications
  3. Request Data Use Details


6. Cookies

  1. We use cookies for site analytics and personalized experience.
  2. You may disable cookies via browser settings.
  3. Detail how cookies are used for improving user experience and site behavior tracking (especially if using Google Analytics, Facebook Pixel, etc.).


7. Affiliate and Partner Disclosure

  1. For B2B and marketing partners, disclose commissions or revenue-sharing models as per applicable standards (useful if your site includes third-party packages or offers).


8. Third-Party Platforms

  1. We use third-party platforms (e.g., CRM, GDS, Payment Gateways) for bookings and service delivery. Your data is shared only for functional purposes and is protected through Data Sharing Agreements.


9. Data Retention

  1. Personal data is retained for 7 years (or as required by law) for regulatory and reporting purposes.
  2. You can request data deletion after this period unless legally restricted.


10. GDPR / International Compliance

  1. If you are from the EU or countries with similar data laws, Ouro complies with GDPR-like rights, including:
  2. Right to be forgotten
  3. Right to restrict processing
  4. Data portability upon request


11. Children’s Privacy

  1. We do not knowingly collect personal data from individuals under 13 without guardian consent.